Have you ever sent a text message only to be misinterpreted by the person reading it? always happens. Have you ever given a presentation that you were all set to fall completely flat? always happens. Has anyone ever asked you something like, “Why are you mad?” When you weren’t mad at all? always happens.
What’s up with these communications? answer is the difference between knowledge your message and delivering your message; They are two very different things.
Effective communication is about using both.
One of the main causes of miscommunication with the spoken word has nothing to do with the words themselves. In the 1970s, Prof. Research by Albert Mehrabian (UCLA) has shown that people tend to interpret someone’s speech highly, not only by the actual words spoken, but also by the speaker’s body language and the tone that accompanies them. His famous breakdown, known as the “7-38-55 rule,” shows that when someone is taking in your message, here’s what their brain takes into account: 7% words, 38% sounds. , and 55% look. This does not mean that words are not important, but rather, if your sound and form are not match or support Words, words will not be believed.
Think about it. If I walked into the room and told you I was “happy to be here today and look forward to working with you,” but I felt like I was already bored and it was taking time. I can use it to do something. Otherwise you will not believe my words. If I keep a smile on my face, make eye contact with you, and act like I was really looking forward to working with you, there will be no disconnect, and you’ll be engaged.
We have a bad habit of just opening our mouth and answering or opening our mouth and remembering something. When we do those things, we take the human component out of the mix, and we’re left with only words, which On his own, doesn’t mean much and can easily be misinterpreted.
There is nowhere that displays more fully than in texts or emails. When I only have words to convey, it’s easy for those words to be misread. Why? Because, when you take out the human components of vocal tone and behavior, the words are correct. Information without any Meaning is linked to them. When I only have words with no meaning, I’m going to read those words my current position. In other words, if I’m having a bad day, they can be read one way and if I’m having a good day, they can be read the other way.
We do this all the time. Result? miss comunication.
So what can you do to ensure that your messages, words, and ideas are not misinterpreted? Two big things.
“To communicate effectively, we must realize that we differ in the way we see the world and use this understanding as a guide for our communication with others.” — Tony Robbins
Take a breath and connect with your message
take a breath before this You open your mouth and think about how you feel about what you are about to say. just for a moment connect with your message. Is what you’re about to say a good thing? Bad talk? a suggestion? Are you speaking to inform or to argue? Do you want to know more about what someone else just said or are you ready to move on with the conversation?
By taking some time to connect with how you feel about what you’re about to say, your brain will help you with appropriate intonation and behavioral cues. when you No Do this, you’re on autopilot, and autopilot makes choices from the mix. This causes you to react (autopilot) instead of responding (intentionally).
Use words that “set the tone”
When you’re texting and emailing, feel free to include words that “set the tone.” For example, if I send you a text that says, “I can’t handle this right now, you’ll have to do it yourself,” that might be. Reading As in you don’t care, you don’t want to help, you’re leaving me or you’re crazy to ask me out because you think I should have taken care of it myself to begin with.
Wow! That’s a lot of extra “stuff” to throw over a handful of words, isn’t it? But that’s exactly what happens. (Note that no one ever adds positive things, right?)
But, if I added a little context to my text (by taking a moment to think about it), it could have avoided a whole lot of miscommunication and a bad situation. By doing this, I can instead type this, “I’m so bogged down right now, sorry. I know you can handle it! We will connect later,” with my message that none of them are lewd or negative sentiments. I just ‘got it.’
when you start paying attention Meaning Behind your words, you can make choices in the moment that help your “audience” understand your message more clearly. First when they hear or read it. This is what separates effective communicators from average communicators.